1. What kinds of payments do you take?
For safe payment, we accept PayPal and all major credit cards.
2. Do you ship for free?
Yes! All orders in the United States come with free standard shipping.
3. How long does it take to get there?
It takes 1 to 3 business days to process orders.
Depending on where you live, standard shipping usually takes 5 to 10 business days.
4. Is it possible to track my order?
Of course! You will get an email with a tracking number once your order has been shipped.
5. What is your policy on returns?
You have 90 days from the time you get the item to send it back.
We process refunds within seven days of getting the returned items.
Items must be in their original condition, not worn, and have tags on them.
6. How do I start a return?
Please send an email to contact@modenouva.shop or call +1 467 877 8578 with your order number and the reason for your return.
7. Are there any exchanges?
Yes! You can exchange the item if it is in stock. We will give you your money back if the item is not available.
8. How do I get in touch with Modenouva?
Contact@modenouva.shop is the email address.
Call: +1 467 877 8578